After Market Support
We are committed to helping our customers become successful with using Periowave
in their practice. When you buy a Periowave system, you can expect excellent customer
service that addresses all of your needs.
The following resources are available to help ensure you get consistent, high-quality
results with Periowave:
Live Customer Support
- A Customer Service representative is available Monday - Friday, 8am PST - 4pm PST
to take any calls. Contact customer service at 1-866-669-0555 ext 240 or email:
mcastro@ondinebiopharma.com
Installation & Training on the Periowave system with a Dental Hygienist
- Conducted at your clinic by a Registered Dental Hygienist. Focus is on patient selection,
technique for optimal results, system set up and maintenance, and practice integration.
A $300 value, provide at no cost.
User Training Package
- A User Training Package is included in every Periowave box containing: CD Rom, multi-language
User Manual, Quick Start Guide, and Optimal User Guidelines.
Practice Information Kit
- Contains marketing collateral, display items, and other resources to help you integrate
the Periowave system into your practice and educate your patients.
Find-A-Dentist
- A free online listing in a searchable database so that new patients can easily find
you.